Privacy Policy
Last updated: 12 November 2026
This page explains what we collect when you visit this site or order from us, why we need it, who helps us handle it, how long we keep it and what you can ask us to do with it.
Who we are
Installer Lab is a trading name of SamuraiKulture Ltd, registered in England and Wales, registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are responsible for your personal data.
Questions or requests: support@installerlab.com.
What we collect
- When you start an order: your name and email address. We save them as soon as you finish Step 1, even if you don't pay, so we can help if something goes wrong. For The Market Monopoly Takeover we also ask your type of business and your city.
- Where you came from: the part of the web address after the "?" (for example, which email sent you here).
- Payment details: your card is handled by Stripe, our payment provider. We never see or store your full card number. When you buy the Google Maps Monopoly Installer, Stripe keeps your card on file so you can add the Done-For-You Setup with one click on the next page. We never charge it without your click. For the Takeover, Stripe keeps your card to bill you each month.
- Form answers: if you order the Done-For-You Setup, The Market Monopoly Head Start or The Market Monopoly Takeover, you fill in a short form about your business: your business name, Google Maps link, website, services, address, phone, hours, photos, how you reach customers and anything we must not change.
- Access you give us: Manager access to your Google Business Profile, and access to your website if you order the Head Start or the Takeover.
- Your result: if you share how the guide went (to get the Bonus Pack), we keep what you write and your Google Maps link.
- Emails: anything you send to us by email.
- Technical data: your IP address and browser details, used by our hosting provider and our bot check to keep the site working and safe.
Why we use it
| What we do | Why we're allowed to |
|---|---|
| Take your payment and send you what you bought (the guide link, forms, updates) | To carry out our contract with you |
| Do the work you ordered on your Google profile and website | To carry out our contract with you |
| Answer your emails and help with an order you didn't finish | Our legitimate interest in helping customers |
| Stop bots, fake orders and card fraud | Our legitimate interest in keeping the site safe |
| Keep order and payment records | Our legal duty to keep tax and accounting records |
| Quote what you wrote about your result in our marketing (first name and type of business only) | Your consent, given in the result form. You can take it back at any time. |
We don't sell your personal data.
Who helps us
We use a few trusted companies to run this business. They only use your data to provide their service to us.
- Stripe: takes and stores card payments.
- Google: our email, the sheet where orders are stored, our forms, the guide itself (a Google Doc) and the fonts on this site.
- Cloudflare: hosts this site and runs the bot check (Turnstile) on our order forms.
Some of these companies store data outside the UK, for example in the United States. When they do, they use legal safeguards such as standard contract terms approved for these transfers.
Cookies and storage
We don't use advertising or tracking cookies. Stripe may set its own cookies during checkout to stop fraud. Cloudflare's bot check runs a short check in your browser. After you pay, your browser keeps your order number in this tab's storage so the next page can find your order. It is cleared when you close the tab.
How long we keep it
- Orders and payments: 6 years after the order, because UK tax law asks companies to keep records that long.
- Unfinished orders (name and email only): up to 12 months.
- Form answers and access: while we work for you. When the work ends, you can remove our Manager access and website access, and we delete what we no longer need.
- Your result: until you ask us to stop using it.
Your rights
You can ask us to show you the data we hold about you, correct it, delete it, limit how we use it, send you a copy, or stop using it. If we use it because you agreed, you can take that back at any time. Email support@installerlab.com and we answer within 1 month.
If you're unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office at ico.org.uk. We'd like the chance to fix it first, so please write to us.
Children
Our products are for business owners. We don't knowingly collect data from anyone under 18.
Changes
If we change this policy, we update this page and the date at the top.